Overview
This Privacy Policy explains how Patagonia Energy LTD (“we”, “us”, “our”) collects, uses, discloses, and safeguards personal information when you visit our website, contact us, or request information about our battery energy storage systems (BESS). By using our site, you agree to the practices described here.
Data
Information We Collect
We may collect information you provide directly (such as your name, email address, phone number, company, and message details) when you submit a form or contact us. We may also collect limited technical information automatically, such as IP address, browser type, device information, pages viewed, and approximate location derived from IP address.
Use
How We Use Information
We use personal information to respond to inquiries, provide requested information, and communicate about our services. We may also use it to improve our website, maintain security, and comply with legal obligations.
We do not sell your personal information. We only share it when necessary to operate our website and business—for example with service providers that help us host our site, manage email, or protect against spam and abuse—subject to appropriate safeguards.
We collect only what we need to respond, support our services, and keep our website secure.
Patagonia Energy LTD
If you contact us by email or phone, we may keep a record of that communication to follow up and maintain business records. We retain personal information only as long as needed for the purposes described in this policy, unless a longer retention period is required or permitted by law.
Cookies and Analytics
Our website may use cookies or similar technologies to enable core functionality and understand how visitors use the site. You can control cookies through your browser settings. If we use analytics tools, they may collect usage data such as pages visited, time on site, and general device information to help us improve performance and content.
Sharing and International Transfers
We may share personal information with trusted service providers who process information on our behalf (for example, website hosting, email delivery, and security services). These providers are authorized to use personal information only as necessary to provide services to us. Your information may be processed outside of Canada depending on the location of our service providers, and may be subject to the laws of those jurisdictions.
Your Choices and Rights
You may request access to, correction of, or deletion of your personal information, subject to applicable law. You may also withdraw consent where we rely on consent to process your information. To make a request, contact us using the details below.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website is not directed to children and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.